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HR Shared Service Manager

City of London

Permanent

HR

Telecommunications

Β£70,000.00 - Β£70,000.00Year


πŸ§‘β€πŸ’Ό HR Shared Services Manager
πŸ“ Location: Farringdon, London (3 days in office)
πŸ—“οΈ Contract: 12-Month Fixed Term Contract
πŸ’° Salary: £70,000 per annum



About the Role:
We're partnering with a dynamic organisation going through a period of exciting transformation. They're looking for an experienced HR Shared Services Manager to lead and evolve their HR service delivery model during a key transition phase.


This is a hands-on leadership role that offers the opportunity to truly shape the function - perfect for someone passionate about building structure, driving performance, and making a lasting impact.



Key Responsibilities:



  • Lead and develop a junior HR Shared Services team, providing day-to-day support and coaching


  • Drive performance and accountability across the team by introducing and managing core metrics and KPIs


  • Build and optimise reporting dashboards, SLAs, and HR analytics to improve service delivery


  • Ensure strong compliance and risk management across all HR operations - ideally with a global lens


  • Partner with key stakeholders across HR and the wider business to identify areas for continuous improvement


  • Play a key role in embedding structure and consistency in HR operations during a period of significant change



What We're Looking For:
βœ” Proven experience managing HR Shared Services in a fast-paced, evolving environment
βœ” A confident and supportive leader who thrives on uplifting junior team members
βœ” Strong knowledge of HR operations, reporting, metrics, and systems
βœ” Comfortable working with SLAs, dashboards, and performance data
βœ” A good understanding of compliance and risk - international experience is a plus
βœ” Proactive, process-driven, and able to influence change across functions



Why Apply?
This is more than just a management role - it's a chance to create, shape, and own a key part of the HR function. If you're looking for a challenge where your impact will be felt, this could be the perfect move.

JN-072025-435599_1753285018

HR Shared Service Manager

LHH

2 days ago

Β£70,000.00 - Β£70,000.00Year

Permanent

HR

Telecommunications

City of London


πŸ§‘β€πŸ’Ό HR Shared Services Manager
πŸ“ Location: Farringdon, London (3 days in office)
πŸ—“οΈ Contract: 12-Month Fixed Term Contract
πŸ’° Salary: £70,000 per annum



About the Role:
We're partnering with a dynamic organisation going through a period of exciting transformation. They're looking for an experienced HR Shared Services Manager to lead and evolve their HR service delivery model during a key transition phase.


This is a hands-on leadership role that offers the opportunity to truly shape the function - perfect for someone passionate about building structure, driving performance, and making a lasting impact.



Key Responsibilities:



  • Lead and develop a junior HR Shared Services team, providing day-to-day support and coaching


  • Drive performance and accountability across the team by introducing and managing core metrics and KPIs


  • Build and optimise reporting dashboards, SLAs, and HR analytics to improve service delivery


  • Ensure strong compliance and risk management across all HR operations - ideally with a global lens


  • Partner with key stakeholders across HR and the wider business to identify areas for continuous improvement


  • Play a key role in embedding structure and consistency in HR operations during a period of significant change



What We're Looking For:
βœ” Proven experience managing HR Shared Services in a fast-paced, evolving environment
βœ” A confident and supportive leader who thrives on uplifting junior team members
βœ” Strong knowledge of HR operations, reporting, metrics, and systems
βœ” Comfortable working with SLAs, dashboards, and performance data
βœ” A good understanding of compliance and risk - international experience is a plus
βœ” Proactive, process-driven, and able to influence change across functions



Why Apply?
This is more than just a management role - it's a chance to create, shape, and own a key part of the HR function. If you're looking for a challenge where your impact will be felt, this could be the perfect move.

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