Job Title: IT Support Technician
Location: Tigard, OR (onsite, 5 days/week)
Employment Type: Full-time contract
Duration: Through June 27th, with possible 1-week extension
Pay Rate: Up to $30/hour

LHH has partnered with a mission-driven client in Tigard, Oregon, to help identify a reliable IT Support Technician for an immediate contract need. This is a fantastic opportunity to support a small, tight-knit IT team in a user-facing role at a well-established nonprofit organization dedicated to public education advocacy.

Key Responsibilities

• Help Desk Support: Handle help desk calls and emails; provide remote assistance across Microsoft Office 365, primarily Teams, Outlook, and OneDrive.

• Ticketing System Management: Use Service Desk Plus to manage and track tickets, update categories, and ensure timely issue resolution.

• Documentation & Inventory: Maintain and edit internal training documents and how-to guides; perform basic hardware inventory and run Windows updates.

Technical Environment

• Microsoft Office 365 (Teams, Outlook, OneDrive)

• Service Desk Plus (ManageEngine)

• PDQ (basic imaging knowledge)

• Windows 10/11 environment

What We’re Looking For

• Candidates at Level 1 or Level 2 welcome—client is willing to train a strong Level 1 into Level 2 responsibilities.

• Prior experience supporting a Microsoft 365 environment; SharePoint familiarity is a plus.

• Strong communication and documentation skills (especially in MS Word).

• Someone who lives nearby and can reliably be onsite every weekday.

• Trustworthy, dependable, and professional—this is a two-person IT team, so consistency is key.

• Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

  Applicants must be authorized to work for any employer in the U.S. and sit stateside. Our client is unable to sponsor or take over sponsorship of an employment Visa at this time.

  **Please no C2C applicants*

  To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.lhh.com/us/en/candidate-privacy

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance