Anticipated Start Date: November 3, 2025
Work Location: Remote (Applicants must reside in Oregon, Washington, Idaho, or Utah)
Duration: 6 months with potential for extension or temp-to-hire

We’re hiring an Intake Specialist I where you’ll play a key role in supporting clinical operations through document review, workflow management, and administrative support.

Key Responsibilities:

• Research and route incoming clinical documents using internal systems

• Identify correct workflows based on member benefits and document type

• Manage workload distribution to meet time-sensitive deadlines

• Ensure HIPAA-compliant documentation practices

• Support urgent appeals and weekend coverage as needed

• Perform general administrative tasks (e.g., inventory, correspondence, equipment maintenance)

Minimum Qualifications:

• High School Diploma or GED

• 1+ year of customer service or office experience (healthcare setting required)

• Strong communication and writing skills

• Proficiency in Microsoft Office (Word, Excel, Outlook)

• Familiarity with medical terminology and healthcare documentation

• Ability to work independently and in a team environment

• Comfortable adapting to fast-paced, evolving processes

Schedule & Connectivity Requirements:

• Weekend shifts may be required (with flexible weekday time off)

• Must be available to work past 6:00 PM PT and during holidays if needed

• Must have a hard-wired internet connection (Cable, DSL, or Fiber only; satellite/mobile Wi-Fi not supported)

• Company-provided equipment will be used

Compensation: $20-25/hr.

Important Notice:

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.