Our client, a dynamic and growing organization in Cleveland, OH (Willoughby area), is seeking a Client Relations Coordinator to join their team. This role is perfect for someone who thrives on building strong relationships, delivering exceptional service, and ensuring smooth account operations in a fast-paced environment.

What You’ll Do

• Act as the primary liaison for assigned clients, handling quotes and resolving issues promptly via email with some phone follow up.

• Prepare and deliver quotes, proposals, and other client-facing documents with accuracy and professionalism.

• Maintain detailed records of client interactions and transactions within internal systems.

• Partner with internal teams to ensure timely fulfillment of client requests and overall satisfaction.

What We’re Looking For

• 2+ years of experience in client services, account coordination, or a similar office-based role.

• Experience preparing quotes or proposals preferred

• Strong communication skills—both written and verbal—with a customer-first mindset.

• Comfort with technology and ability to learn new systems quickly.

• Highly organized, detail-oriented, and able to manage multiple priorities effectively.

• Positive attitude and collaborative approach to problem-solving.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.