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Mortgage Loan Processor

Customer Service & Support/Loan / Mortgage

LHH

$60,000.00 - $85,000.00 per Year

Charlotte, North Carolina

Contract to hire

Loan / Mortgage

Customer Service & Support

LHH is partnering with a rapidly expanding mortgage organization in Charlotte, NC, to hire an experienced Mortgage Loan Processor. This opportunity is ideal for a detail‑oriented, production‑driven professional who excels in fast‑paced mortgage environments and is seeking long‑term growth. Position is contract-hire with growth potential. Compensation includes base salary plus performance-based production bonus tied to loan volume, file quality, and SLA performance.

Location: Charlotte, NC
Work Model: 100% onsite to start; hybrid flexibility available (up to 3 WFH days per month for high performers after 90 days)
Type: Contract-to-hire
Career Growth Opportunities: Senior Processor, Team Lead, Underwriting


About the Role

The Mortgage Loan Processor will oversee a pipeline of residential refinance loans from initial review through closing. This role requires strong communication skills and the ability to collaborate with borrowers, Loan Officers, third‑party vendors, and wholesale investors while ensuring accuracy, compliance, and timely file movement.


Key Responsibilities

• Manage a high-volume refinance pipeline, ultimately maintaining 40+ active loan files

  • Prepare complete, accurate loan packages for wholesale investor submission

  • Review borrower documentation including income, assets, credit, and collateral

  • Communicate consistently with borrowers, Loan Officers, title companies, appraisers, insurance providers, and VOE partners

  • Submit files to underwriting and clear conditions promptly

  • Maintain strong file quality, compliance standards, and performance against SLAs


    Qualifications

    • 2+ years of mortgage loan processing experience


  • Wholesale or non‑delegated processing experience strongly preferred

  • Experience working within investor portals

  • Strong documentation review, attention to detail, and follow‑through

  • Ability to succeed in a high‑volume, deadline‑driven mortgage environment



Pay Details: $60,000.00 to $85,000.00 per year

Search managed by: Rebecca Stone

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.



Equal Opportunity Employer/Veterans/Disabled



Military connected talent encouraged to apply



To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy



The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:


  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance


Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.


Ref US_EN_27_814523_3117568

Mortgage Loan Processor

Customer Service & Support/Loan / Mortgage

LHH

$60,000.00 - $85,000.00 per Year

Charlotte, North Carolina

Contract to hire

Loan / Mortgage

Customer Service & Support

LHH is partnering with a rapidly expanding mortgage organization in Charlotte, NC, to hire an experienced Mortgage Loan Processor. This opportunity is ideal for a detail‑oriented, production‑driven professional who excels in fast‑paced mortgage environments and is seeking long‑term growth. Position is contract-hire with growth potential. Compensation includes base salary plus performance-based production bonus tied to loan volume, file quality, and SLA performance.

Location: Charlotte, NC
Work Model: 100% onsite to start; hybrid flexibility available (up to 3 WFH days per month for high performers after 90 days)
Type: Contract-to-hire
Career Growth Opportunities: Senior Processor, Team Lead, Underwriting


About the Role

The Mortgage Loan Processor will oversee a pipeline of residential refinance loans from initial review through closing. This role requires strong communication skills and the ability to collaborate with borrowers, Loan Officers, third‑party vendors, and wholesale investors while ensuring accuracy, compliance, and timely file movement.


Key Responsibilities

• Manage a high-volume refinance pipeline, ultimately maintaining 40+ active loan files

  • Prepare complete, accurate loan packages for wholesale investor submission

  • Review borrower documentation including income, assets, credit, and collateral

  • Communicate consistently with borrowers, Loan Officers, title companies, appraisers, insurance providers, and VOE partners

  • Submit files to underwriting and clear conditions promptly

  • Maintain strong file quality, compliance standards, and performance against SLAs


    Qualifications

    • 2+ years of mortgage loan processing experience


  • Wholesale or non‑delegated processing experience strongly preferred

  • Experience working within investor portals

  • Strong documentation review, attention to detail, and follow‑through

  • Ability to succeed in a high‑volume, deadline‑driven mortgage environment



Pay Details: $60,000.00 to $85,000.00 per year

Search managed by: Rebecca Stone

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.



Equal Opportunity Employer/Veterans/Disabled



Military connected talent encouraged to apply



To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy



The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:


  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance


Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.


Ref US_EN_27_814523_3117568
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