LHH is seeking an experienced and detail‑oriented Loan Officer Assistant to support a high‑volume mortgage team in Charlotte, NC. This is an excellent contract-hire opportunity for a candidate who thrives in a structured environment, communicates effectively, and excels at keeping loan files organized and moving efficiently from application through closing. This is role paid in base plus variable bonus pay.

As a LOA, you will work closely with loan officers, borrowers, processors, and internal stakeholders to ensure a smooth, compliant, and well‑coordinated mortgage lending process. This role reports to a leader who manages escalations and complex workflow support.

Key Responsibilities

• Track loan files and support multiple loan officers with daily workflow

• Review, organize, and verify borrower documentation with strong attention to accuracy


• Communicate with borrowers, processors, underwriters, and internal teams


• Maintain compliance through proper documentation handling and review


• Manage scheduling, calendars, and reporting requirements


• Assist with escalated questions under the direction of leadership


• Update loan origination systems (LOS) and internal databases

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  Qualifications

  • 2+ years of mortgage or financial services support experience



• Strong communication and customer service skills


• Ability to manage multiple priorities while maintaining accuracy and organization


• Proficiency with LOS platforms and Microsoft Office


• High school diploma required; associate or bachelor’s degree preferred


• Comfortable working in a fast‑paced, professional office environment

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.